Returns & Exchanges

At MAXPRO Fitness, we stand behind our products and want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a 30-day return window for items in original condition and packaging.

Return Process

  • 1.
    Initiate Your Request

    Log into your account or visit our online returns portal with your order number and email address to start the process.

  • 2.
    Print Your Shipping Label

    Once approved, we will email you a prepaid return shipping label and a Return Authorization form to include inside the box.

  • 3.
    Pack and Ship

    Securely pack your MAXPRO equipment in its original packaging and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    After our quality team inspects the returned item, your refund will be processed back to your original payment method within 7-10 business days.