Returns & Exchanges
At MAXPRO Fitness, we stand behind our products and want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a 30-day return window for items in original condition and packaging.
Return Process
- 1.Initiate Your Request
Log into your account or visit our online returns portal with your order number and email address to start the process.
- 2.Print Your Shipping Label
Once approved, we will email you a prepaid return shipping label and a Return Authorization form to include inside the box.
- 3.Pack and Ship
Securely pack your MAXPRO equipment in its original packaging and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our quality team inspects the returned item, your refund will be processed back to your original payment method within 7-10 business days.